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Tuesday, November 8, 2011

AN EYE FOR DETAIL

Commitment to Quality" has become such a generic phrase that it has been literally rendered meaningless! How often do you find a firm that is COMMITTED to quality? A firm that will refuse to leave the jobsite until you are 100% happy and ready to tell everyone that you know all about the experience? Well that is what Paint Pros is all about and that is why Phoenix uses Paint Pros. When you visit the showhome next month look at the quality of the paintwork and stain work! You really will see the difference.



Jonathan DaCosta shows me the level of detail that Paint Pros go to identify the smallest imperfections in every corner of the home, fill them (the light yellow areas) prime and sand them prior to applying the two top coats! Remember that we are using top quality lumber for all the millwork in this home and you get the picture – Jon is a detail guy’s detail guy!



“We are about developing completely devoted customers” he tells me as we walk around the home and he shows me the level of preparation that he insists on as ‘standard’. “The key is the preparation” he says “It is hard work – every one of your staff has to understand that it is not ‘finished’ until it is ‘perfect’”.  It has taken time to develop the team of “Painting Professionals” that he has grown to a group of over 30. Every member of the paint team brings with them years of professional experience and that has allowed Paint Pros to establish a reputation well beyond Cayman’s borders, as they have worked Caribbean-wide on a variety of specialty projects. The crew is adept at Venetian plastering, gold leaf ceiling and wall coverings, staining, high-traffic floor coatings and other specialties – applications that take training and precision teamwork. “It sounds corny, but we really do treat each customer like they are the only one we have” adds DaCosta.
 We believe him!


Paint Pros is also handling the staining of the interior doors for the showhome. It is a process that involves seven steps of sanding staining and sealing to make the doors glow. “Not too many people understand how to do this correctly” said Jonathan, “Again, it takes patience and commitment...these doors will be fantastic, this poplar is a beautiful wood to work with and these doors well be treated so that they last forever”.

Works for me!