For those of us who have been working closely with Ian Haughton and Troy Rankin over the years it comes as no surprise when visitors again and again comment on the quality of the Showhome work, the cleanliness of the site, the extraordinary schedule and the general feel good atmosphere of the workplace.
Troy Rankin (left) and Ian Haughton – a great homebuilding team!
Ian, the Project Coordinator, has been building the “Phoenix Way Phoenix . “It is the right way every time, not the easy way” he laughed when asked about keeping up the quality, the schedule and the precise project paperwork required by Phoenix management. “The real benefit is to the client at the end of the day. We do not cut corners and it really starts to show as the project comes out of the ground” he added. Ian acts as the project’s liaison with the office, coordinating the schedule, the AR and AP, billing, procurement, budget adherence and fabrication.
Troy, the Project Foreman is one who buys into the Phoenix philosophy in a major way. “I have worked for other companies who let little things slide here and there and it is just not the way I do things” he said. “It makes sense to have standards and maintain them – after a while everyone starts thinking the same way, right through the subcontractor team. Even the inexperienced client can feel the difference – I love it when they walk through the jobsite” he added. “Where it really pays off is a satisfied customer and when that customer tells their friends about the experience!”
